FAQ

At EZOOMTech clarity is key. We want our customers to have direct interaction with us. The FAQ's page gives you an insight into those need to know questions. All our products are tried and tested for the most accurate response. If you find that your question hasn't been answered, then feel free to contact us through our socials or via email. 
As always, we are happy to help.
.
.
.
.
How long is battery life on the EZOOMtech E9 on a full charge? 
15-35km, all depending on speed setting.
Eco mode and cruising will gain maximum 35km, choose this setting for distance.
Sport mode will gain 15km, choose this setting if you're late!
.
.
Do they only work on flat ground?
The EZOOMTech E9 will climb gradient of 20° on tarmac or road surface efficiently. if you're taking a short cut, don't worry, grass or dirt is not a problem.
.
.
How easily do they store away?
The EZOOMTech E9 has an easily foldable stem, which forms a secure handle for
carrying and easy storage.
.
.
How long does the EZOOMTech E9 take to fully charge?
The first out of the box initial charge is 7 hours, however the EZOOMTech E9 comes with the battery charge around half charged, because of quality control testing. Then 5-7hours regular charge.
.
.
How powerful is the EZOOMTech E9 battery?
The battery is a 36v 7.5a lithium ion battery, which powers a 350w brushless motor.
.
.
What is included in the EZOOMTech E9?
When you purchase your E9 you will receive a charger, 1 year warranty, instruction manual and tools for assembly. Assembly time is approx 10 minutes.